How to install my certificate
Learn how to install your electronic certificate step by step.
1. Download the certificate
If you have already completed the application process for your certificate, you will receive an email with an encrypted file (.zip/.rar). Download it and open it by double clicking.
2. Unzip the certificate
When you double click on the certificate (the .p12 file), you will be presented with a screen where you must enter the password you received by SMS. If you have not received any SMS, please contact us immediately.
3. Start with the import of the certificate
The certificate import wizard will open. You must select whether it is going to be at user or computer level. If the computer is going to be used by several different users, it is recommended to select the “Current user” option.
Next, click on the “Browse” button and select the certificate in the folder where it was downloaded.
On the next screen, enter your private key password, the one you indicated when you made the request.
It is recommended that you check the option “Enable secure private key protection…”. This way, when an application is going to use the private key, you will be warned.
It is also recommended to keep the option “Mark this key as exportable” unchecked. This way, once the key is imported into the container, nobody can export it.
On the Certificate Store screen, click “Next” directly unless you want to store the certificate in a specific folder.
This is the last step for the import.
4. Importing the private key
A new window will then open for importing a new private key exchange.
By default, the certificate comes with a medium security level. If you want to change to the high level and be prompted for the password at each use, click on the “Security level” button and choose the “High” option.
On the next screen you will be asked to create a certificate password. You will be asked for it every time you use it. You can use the same one you gave in the application or create a new one. Then click “OK”.
This step completes the installation of the certificate on your computer.
5. Installation of the certificate in browsers
5.1 Google Chrome, Internet Explorer y Edge
If the installation has been done correctly, these browsers automatically detect the certificate and you do not need to do anything else.
You can access the certificate from the browser repository.
Open the browser and go to “Options”. Then select “Privacy & Security” from the menu on the left and scroll down to “Certificates”. When you are there, click on “View certificates”.
The Firefox Certificate Manager will open. Click on “Import” and search for your certificate.
When you select it, the browser will ask you to enter the password for the private key.
This step completes the installation of the certificate in Firefox. If you have done it correctly, you will be able to see it in the Firefox repository.